Product Warranty Request


Warranty: TEU Services, Inc. retains sole discretion on dispositions of warranty issues on products. Unless otherwise instructed by TEU Services, Inc., all defective products shall be returned at Customer’s expense to TEU Services, Inc. for evaluation and disposition. TEU Services, Inc. is not responsible for installation cost incurred to replace warranted products unless there is a Written Service Agreement in effect between the end user and TEU Services, Inc.

Return Shipping: Products covered by warranty will be returned to Customer at the expense of TEU Services, Inc. Product not covered by warranty will only be returned to Customer upon request at Customer's expense.

If this is a Product Warranty Issue and you would like us to send someone to repair the issue and bill you for the service work, please c
ontact TEU Services, Inc. via our Maintenance Request Page to schedule a service call.

Please complete the form below

Name *
Return to Address *
Return to Address
Phone *

Shipping Instructions

  1. Complete the provided PDF HERE, print and include with the product being returned.
  2. Ship only the authorized items to be returned.
  3. Ship returning items to:
    TEU Services, Inc.
    228 Washington
    Kerrville, TX 78028
    830.496.4090 office
    ATTN: Returns Department